Buying tickets online always comes with a little doubt, especially when you see prices that look better than other platforms. One ticket site that often raises eyebrows is TickPick. Some people praise it for transparent pricing, while others wonder if lower prices mean higher risk.
Here’s a full, fact-based explanation.
Company Foundation & Background

TickPick was founded in 2011 in the United States. The company entered the ticket resale market with a clear goal: eliminate the hidden fees that frustrate buyers on other platforms. Instead of adding service fees at checkout, TickPick shows the final price upfront.
Over the years, TickPick has grown steadily and now sells tickets for concerts, sports events, theatre shows, and comedy events across North America. It operates as a secondary ticket marketplace, not an event organizer.
How TickPick Works?
TickPick is a ticket resale platform. This means tickets listed on the site are usually being resold by individuals or professional ticket sellers, not issued directly by venues.
The process is straightforward:
- Sellers list tickets they already own
- Buyers choose seats and pay through TickPick
- deliver tickets digitally or physically
- TickPick releases payment after delivery
TickPick acts as the middleman, handling payments and providing buyer protection.
Is TickPick Legit or a Scam?
Yes, TickPick is legit and legally operating. It is not a scam site. Millions of tickets have been sold through the platform, and many users attend events successfully using TickPick tickets.
The confusion often comes from misunderstanding the resale model. Since TickPick is not the original ticket issuer, prices can vary widely, and delivery timing may differ from primary sellers.
Ticket Authenticity and Buyer Protection
TickPick offers a BuyerTrust Guarantee, which promises:
1. Tickets are valid for entry
2. Tickets arrive on time
3. If there’s a problem, TickPick provides a refund or replacement
This guarantee is central to TickPick’s credibility. In cases where sellers fail to deliver or tickets are invalid, TickPick typically steps in to resolve the issue. As with any resale marketplace, replacements depend on availability.
Pricing Model: No Hidden Fees
TickPick’s biggest selling point is its no hidden fees policy.
Unlike many competitors:
1. The price you see is the price you pay
2. No surprise service fees at checkout
3. Taxes may still apply, depending on location
Because of this transparency, TickPick listings can look cheaper or more expensive at first glance compared to other sites. However, when all fees are added elsewhere, TickPick often ends up competitive or cheaper overall.
Ticket Delivery and Timing
Most TickPick tickets are delivered electronically through mobile transfer or QR code. Some may still be PDF or physical tickets, depending on the event.
Delivery timing depends on the seller:
1. Some tickets arrive instantly
2. Others arrive closer to the event date
Late delivery can feel stressful, but it is common in resale markets. TickPick clearly displays expected delivery times before purchase, which helps buyers decide.
Customer Support and User Experience
TickPick generally receives positive feedback for its customer support compared to other resale platforms. Support is available to help with:
1. Delivery issues
2. Seating questions
3. Refunds or replacements
That said, support response times can still vary during peak seasons or major events.
Is TickPick Safe for Payments?
Yes. TickPick uses secure, encrypted payment systems. Sellers never see buyer payment details, and funds are processed through trusted payment providers.
To stay protected:
1. Always buy and pay within TickPick
2. Avoid off-platform communication
3. Keep confirmation emails and receipts
Common Complaints and Limitations
Even though TickPick is legit, it is not perfect. Common complaints include:
1. Tickets arriving close to the event
2. Limited inventory for smaller events
3. Prices fluctuating based on demand
These issues are typical of all resale marketplaces and are not signs of fraud.
Pros and Cons Summary
Pros include upfront pricing with no hidden fees, legitimate buyer protection, secure payments, and access to sold-out events. Cons include resale pricing that can still be high, delivery timing uncertainty, dependence on third-party sellers, and limited availability for some events.
Final Verdict
TickPick is legit, reliable, and transparent. It is not a scam, and its no-fee pricing model makes it stand out in the crowded ticket resale market.
TickPick is best for buyers who want:
1. Clear pricing without surprises
2. Access to sold-out events
3. Buyer protection and secure payments
It may not be ideal if you want original face-value tickets or guaranteed instant delivery every time.
In short, TickPick does exactly what it promises. If you understand the resale nature and plan ahead, TickPick is a trustworthy option for buying event tickets.